An extension of your team
Sometimes larger businesses will need leverage external tech support. Whether it’s for a one-off system migration or an office relocation, we work with mid-market businesses on larger-scale technology projects, or where additional resource or expertise is required. This includes cases where:
Support required in a region with limited or no head count, or employees are outside of support window
You’re deploying critical infrastructure with limited bandwidth to support
The organisation requires 24/7 support
Your team require complex skill-set needed for network support/management
Reduce risk by working with
a trusted partner
As an internal IT team, you might find that you come across a technical issue that requires expertise you don’t have internally. From low-latency network infrastructure engineers through to Microsoft cloud specialists, Techary can provide expertise where you need it.
We believe in tailoring our service around you and your business. There is no one-size fits all solution. This means that we can offer as little or as much support as possible, but will always be on hand and supply first-class service, whatever we do. Our dedicated support service allows you to work more effectively without compromising internal ownership of your organisation’s IT. We can also deploy on-site resource to compliment your internal team if that works better for you.
Support without limitations
Our global presence enables us procure equipment and to deliver people on-the-ground for projects within region. Unlike other MSPs, we operate directly from global hubs. Our support teams operate 24/7/365 and are backed by onsite resource pools in over 20 countries. Regardless of location, we will always provide a single point of contact and escalation. We work with internal IT teams on the following projects:
- Install, Move and Change Projects
- Data Centre Projects
- System Migrations
- Project & Move Management