2nd Line Support Technician

Juliana Lucena

Juliana is a proficient Second Line Support Engineer at Techary, where she has been advancing within the team since joining in 2022. With over four years of IT support experience, she ensures seamless user experiences by managing initial technical inquiries and handling tools like Barracuda and Microsoft Azure. Her technical expertise and strong problem-solving skills make her a valuable team member.

Known for her excellent communication and collaboration abilities, Juliana is dedicated to staying updated with the latest technological advancements. Her commitment to providing top-notch support makes her an asset to Techary and a trusted advisor to clients.

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Partner with Techary

We provide more than just a customer <> vendor relationship, we partner with our customers to continually deliver outcomes, driven by modern technology solutions.

The partnership starts from initial contact, get in touch today. 

Call us: 0344 357 0900
  • Unique global account management model
  • Foundational security, with mutual NDAs required
  • Gain access to our proprietary technology
  • Global, in-region capability
  • Fast access to Techary engineers
  • Dedicated onboarding teams
What happens next?
1

We schedule a call at your convenience 

2

We complete a discovery and consulting meeting 

3

We organise a customer-specific bootcamp to showcase our offering

Interested in redefining your technology approach with Techary?